Clauses

Numbered terms

1. Acceptance. By creating an account or using Zohri ERP you agree to these terms. If you do not agree, do not use the service. 2. Cloud service and accounts. Zohri ERP is provided as a cloud service with a mobile app. You must give accurate account and business details and keep your login secure. You are responsible for activity under your account. Service availability and features are described as provided at [CONFIRM]. 3. Plans, AMC and GST. Plans are offered either as a subscription or as a one-time payment, together with an annual maintenance contract (AMC) where selected. Prices are shown exclusive of GST, which is charged extra as applicable. Plan prices and billing cycles: [CONFIRM].

4. Refunds. Refund eligibility, timing and conditions: [CONFIRM]. 5. Your data and compliance. You own your business data. We process it only to provide the service, as set out in our Privacy Policy, and in line with the Digital Personal Data Protection Act, 2023. 6. Acceptable use. You must not misuse the service, attempt unauthorised access, or use it unlawfully. 7. Intellectual property. The Zohri ERP software, brand and logo remain our property. You receive a limited right to use the service during your subscription. 8. Third parties. The service relies on third-party providers for hosting, payments, messaging and analytics. Their terms may also apply. 9. Support. Support channels and response times: [CONFIRM]. 10. Liability. To the extent permitted by law, our liability is limited as set out here: [CONFIRM]. 11. Termination. Either party may end the agreement as described here: [CONFIRM]. 12. Indian law. These terms are governed by the laws of India, and disputes fall under the jurisdiction of courts at [CONFIRM]. 13. Changes. We may update these terms and will give notice of material changes: [CONFIRM]. 14. Contact. Questions about these terms can be sent to the contact email on this site. Grievance Officer: [CONFIRM].